About this guide

IR358 is a one-page calling aid for tax intermediaries using Inland Revenue’s self-service number 0800 456 678.

Before calling

Have the intermediary IRD number ready. Client enquiries require the agency PIN; master account enquiries require the master PIN. The guide lists menu options for balances, statements, linking or delinking clients and requesting information.

Related forms and guides

• Tax agents’ extension of time agreement (IR9XA)
• Putting your tax returns right (IR280)

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